05
Success stories
Enterprise teams, running on Sigma.
Customer profile · 01
From manual VDI provisioning to fully automated delivery.
Kaiser’s manual image validation was time-consuming and error-prone. The team needed automated VDI management.
Kaiser Permanente
$127B revenue · 245K employees
The largest vertically integrated healthcare payer-provider, with a footprint in 9 US states.
The challenge
Manual image checking
led to errors that caused production outages.
Error-prone golden images
for virtual desktops, created and validated by hand.
Complex VM provisioning
workflows spread across multiple teams.
The results
Automated image validation
with AI-generated playbooks for accuracy.
Complete VDI control
with AI-powered automation capabilities.
A golden image pipeline
that tests images automatically before approval.
Measurable ROI
through higher reliability and uptime.
“Sigma gives us a single way to standardize, automate, and scale VDI provisioning end to end, so our team can deliver desktops faster, reduce manual effort, and support operations with far more confidence.”
Kaiser Permanente
Customer profile · 02
From manual bot infrastructure to automated operations at scale.
Fiserv’s RPA team runs a growing fleet of UiPath bot VMs across VMware and Azure. Manual operations limited their ability to scale.
Fiserv
$21.2B revenue · 38K+ employees
A global leader in payments and financial services technology for merchants, banks and credit unions.
The challenge
Manual VM operations
made patching, updates and troubleshooting slow and error-prone.
Slow provisioning and image creation
with many team handoffs and no standard configuration.
Fragmented infrastructure
and limited visibility across VMware and Azure.
The results
Unified VM management
with agentless control of bot infrastructure.
Automated patching and troubleshooting
with less manual intervention.
Standardized VM provisioning
for images, updates and fleet expansion.
Scalable hybrid operations
with less dependence on central infrastructure teams.
“Sigma gives our RPA team a unified way to provision, patch, troubleshoot, and scale bot infrastructure across VMware and Azure, reducing manual effort, accelerating operations, and enabling us to manage more with the team we have.”
Fiserv
Customer profile · 03
Manual weekend work, turned into predictable AI-powered automation.
SiteOne needed to reduce hands-on work and risk across routine patching and VM lifecycle operations.
SiteOne Landscape Supply
$4.5B revenue · 8,300 employees
The largest and only national wholesale distributor of landscape supplies in the US.
The challenge
Manual overhead
for patching, VM lifecycle and auditing limited team bandwidth.
Slow, reactive troubleshooting
without real-time data.
Hybrid complexity
across data centers and Azure, with too many consoles.
The results
Predictable patching in sensitive zones
with repeatable runs and least privilege.
Less manual intervention
with fewer reboot-and-retry loops and less weekend work.
A scalable operating model
for tiered patch promotion across compute and EUC.
“Sigma turned patching from a weekend fire drill into a predictable, hands-off process.”
“Instead of babysitting patches and reboots, we let Sigma run the workflow, and we only jump in for exceptions.”
SiteOne Landscape Supply